Shipping Policy
Shipping Policy
At Craftology Furniture, we strive to deliver your cherished furniture pieces to your doorstep with utmost care and efficiency. Here’s all you need to know about our shipping policy:
Order Processing:
Once you place an order, our team meticulously Initiates processes it within 1-2 business days.
Customized or made-to-order items may require additional time for crafting before shipping. You’ll be notified about the estimated production and shipping timeframe for such items.
Shipping Methods:
We partner with trusted carriers to ensure safe and timely delivery of your furniture.
Standard shipping within the contiguous United States typically takes 5-10 business days, while expedited options are available for faster delivery. Additional charges may apply for expedited shipping.
For deliveries outside the contiguous United States or international shipping, please reach out to our customer service team for personalized assistance.
Shipping Costs:
Shipping costs vary based on the size, weight, and destination of your order. You can view the estimated shipping costs during the checkout process before finalizing your purchase.
Delivery Process:
Once your order is ready to ship, you’ll receive a confirmation email with tracking information to monitor the delivery status.
Our carriers will contact you to schedule a suitable delivery time. Please ensure someone is available to receive and sign for the package upon arrival.
Shipping Restrictions:
We regret that we cannot ship to P.O. boxes or APO/FPO addresses due to carrier restrictions.
Some remote areas might have limited shipping options or longer delivery times. If you’re uncertain about the shipping feasibility to your location, please contact us for clarification.
Damaged or Missing Items:
In the unlikely event that your order arrives damaged or with missing items, please contact us immediately. We’ll work swiftly to resolve the issue and ensure a replacement or appropriate solution.
Returns and Exchanges:
We want you to love your furniture. If for any reason you’re not satisfied, please refer to our Returns & Exchanges Policy for detailed instructions on how to initiate a return or exchange.
Additional Assistance:
Our dedicated customer service team is available to assist you with any shipping-related inquiries or concerns. Feel free to reach out via phone or email during our business hours.
At Craftology Furniture, your satisfaction is our priority. We are committed to providing a seamless shipping experience, ensuring your furniture arrives safely and promptly to adorn your home with elegance and craftsmanship.